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Posted: Friday, October 6, 2017 12:06 AM


Youth & Family Services Associate


Palo Alto, California

Salary Pay Rate:
$17 to $20 per hour

Job Function
Administrative / Clerical, Program / Project Management

Focus Areas
Human Services

Position Type
Part Time

Degree Level

Experience Level


Interested in being part of a unique organization that has delivered healing to the community for over 40 years? Do you have a passion for our mission of serving the bereaved combined with administrative and operational support skills?

The Youth & Family Services Associate will work under the supervision of the Youth and Family Services Director to ensure efficient and effective operational and administrative support for all client services, including on-going peer groups, bereavement camp, and the school-based grief support initiative. Duties will include, but are not limited to, the following:

Essential Job Duties/Responsibilities

Provide client service support by assisting and following up with client and volunteer communications as needed
Conduct administrative and operational support in the maintenance of youth and family client and volunteer records, information, statistics, and evaluations
Under the direction of the Camp Erin Director, assist in the operational and administrative preparation of Camp Erin (annual youth weekend grief camp), including marketing and mailings, application processes and paperwork, supplies and inventory, and training and volunteer support needs
Under the direction of the Camp Erin Director, manage administrative team and all administrative support for Camp Erin weekend, including set-up and wrap-up
Provide administrative and operational support for the Journeys Program (school-based initiative), including maintenance of client and volunteer records, information, statistics, and supplies
Provide support for special projects, including advertising and mailings, website info updates, and in-service workshops
Assist with agency-wide client service operations in collaboration with other Kara staff as needed
Other administrative support duties as assigned

Essential Competencies (Values, Skills and Abilities)

Commitment to Kara’s mission, vision and guiding value of compassion
Flexible, resourceful and innovative; strong initiative and follow-through skills
Excellent interpersonal skills; a team player and a team builder
Quick to learn, and devise or apply ideas; and willingness to ask for help
Strong verbal and written communication skills
Keen understanding of operational processes and procedures within an organization
Ability to work successfully under pressure and to handle competing priorities with minimal supervision
Capacity to plan, coordinate, and prioritize tasks/projects while keeping appropriate personnel apprised
Excellent organizational, time management, planning and problem solving skills
High proficiency with Microsoft Office Suite, Google Docs, and database-related software applications
Positive attitude and sense of humor
Ability to embrace and maintain confidentiality
High standard of professionalism and integrity
Ability to work evenings and weekends periodically

Education and Experience

Associates Degree or equivalent
Administrative and operational support experience
Languages: English (Bi-lingual a plus, Spanish or Other)
Non-profit or social services experience a plus

Schedule & Compensation:

up to 20 hours per week
Pay Rate: $17 to $20

• Location: San Mateo

• Post ID: 80199683 sanmateo is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017